We are sorry but maerskline.com is temporarily unavailable
29th June 19:13 CET
We are pleased to share that your our operations are running so the handling of your cargo in transit is now close to normal. We greatly appreciate your patience and support during this period.
We are also grateful that we are finally making good progress towards restoring our infrastructure, to be able to serve you in full, however we have to acknowledge that this is a big task at hand.
As a result we are now pleased to confirm the following:
Most terminals are operating. So see if your terminal is operating, and whether gates are open, please visit this authenticated link http://www.maersk.com/operationalupdate. We will aim to update information here as frequent as possible, minimum daily.
Your Past Bookings
All bookings made before the incident on the 27th of June 08:00 are secured and the data is saved in our systems. For those bookings that were confirmed, equipment will be released as normal.
You do not need to create replacement or duplicate bookings. This includes bookings made via EDI.
New Bookings - Dry and Reefer via INTTRA
As communicated in our last message, we are excited that bookings can be placed on the world's largest booking platform: INTTRA. Please follow your normal procedures!
Bookings can still be sent through EDI but it will take longer than normal to confirm.
We have recently also opened a simplified online booking form. You can access this by clicking the link below. We can confirm that this link has been authenticated and cleared by security and the tool is isolated from our network to avoid any risk to you. These bookings will be processed once our systems are restored.
We will keep you updated with any further information. You can also stay informed about the latest information including local updates on www.maersk.com/operationalupdate. This website and link has been checked, authenticated and cleared by security in order to avoid any risk to you.
Thank you once again for your patience and we look forward to carrying your cargo.
The Maersk Team